Refund policy

Returns and refunds

Contact us through our Contact page if your order arrives damaged, defective, or incorrect. Include your order number and clear photos of the item and packaging.

Report damaged, defective, or incorrect items within 7 days of delivery so we can review the issue and arrange an appropriate solution.

Return instructions and eligibility may vary by item. Do not send an item back before receiving return instructions. Items must be unused and in their original condition and packaging.

Shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect. Approved refunds are issued to the original payment method. Bank processing times may vary.